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We recently got asked why our bills has two total amounts?
** The one with 18% gratuity added was just for your reference only. And the one “circle in red”…](https://nagoyanorth.com/wp-content/uploads/2017/09/20768275_340891159666989_8720928933119868328_n.jpg "20768275_340891159666989_8720928933119868328_n.jpg")
Aug-15-2017, 1 Comments
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We recently got asked why our bills has two total amounts?
** The one with 18% gratuity added was just for your reference only. And the one “circle in red” was the correct total amount for you.
We already fixed it on the system. We’re sorry if it caused any confusion for you. ☹️
Please let us know your questions and concerns. Your feedback is VERY important to us, we will use it to evaluate changes and make improvements to serve you better. Thank you for your understanding!
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2017-08-15 11:39:32
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I personally do not think you should be adding a 18% gratuity on the bill even if it is just for reference. It is like you are implying that’s how much we should be tipping when tipping is based on service. It just doesn’t look right. Thanks.